KaffaSupport
We answer every message, in Arabic or English. Pick the easiest way for you.
From the app
Send a support request from the Kaffa app. It reaches us with your app version and device, so we understand the problem faster. Offline? It is sent when you are back online.
By email
Write to support@getkaffa.com and mention your device and app version if you can.
Frequently asked questions
Does Kaffa work offline?
Yes. Invoices, stock and vouchers save on your device without internet and sync to your other devices and branches when you are back online. A sale never waits for the network.
What counts as an operation?
Any saved document that moves money or stock: an invoice, return, voucher, expense, transfer or stocktake adjustment. Edits don't count, and quotes and orders don't count.
Where is my data stored?
Always on your device. With a subscription, a synced copy is kept in the cloud and comes back when you sign in. You can also back up to a file or export to Excel at any time.
Start free today
300 free operations a month, no sign-up, and it works offline. Subscribe when you need branches and sync.